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Searching for submitted orders
After you place an order, you can use the Search bar to look up the
order.
Note: This feature does not apply to CSR users.
To search for an order:
- In the
Search bar at the top of
the page, select
Order Number and specify all or part of the
order number.
- If the order has
multiple generations, append the suffix, for example,
12345/2.
- If you are a B2B user,
you can also look up the order by using a purchase order number.
- If you are a guest
user, you must also specify the email address that is associated with the
order.
- Click
Go.
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